Pass on items through the Re-use Line
If you have large items at home that you no longer need and are still in good condition, you can have them collected by an organisation listed on the Re-use Line. *
Simply enter your post code into the search bar and a list of re-use organisations that can collect from your area will be given. You will then need to contact a re-use organisation to arrange for your item to be collected so that it can be used by someone else.
Take a look at this short film to see why it's the easiest way to shift large items you no longer need.
What sort of items can be collected?
The organisations listed on the Re-use Line can collect bed frames, mattresses, chests of drawers, bookcases, wardrobes, dressing tables, tables, chairs, sofas, armchairs, washing machines, electric cookers, fridge freezers and bikes. You will need to check with a re-use organisation what they specifically collect.
What items can’t be collected?
The organisations listed on the Re-use Line cannot collect TVs, TV cabinets and stands, small household electricals (toasters, kettles, microwaves etc), damaged items and sofas and armchairs which have had their fire-tags removed.
How does the service work?
Simply enter your post code into the search bar and you will get a list of the re-use organisations that collect from your area. You will then need to contact one of the re-use organisations to check if the item that you are looking to donate is suitable for collection. You can then arrange a time and date to have the item collected.
Previously there was a phone number that you would have to call or an online form that you would have to complete before being put in touch with a local re-use organisation. That step has now been removed and you can find the contact details of local re-use organisations directly using the postcode search tool.
What condition should the items be in?
For general furniture, items need to still be in good condition to be collected. This means the items should be free from tears in upholstery, be in working order and should not have been left outside.
Sofas, armchairs, mattresses and other items with material coverings can only be picked up if they have their fire-tags still attached, as without these they are not allowed to be passed on or sold by law.
Electrical items should still be in good working order.
Bikes tend to be collected by local bike recycling charities, where expert mechanics will fix them up to be re-used, so bikes requiring minor repairs can be collected.
What happens to my item once it has been collected?
The local re-use organisations listed on the Re-use Line are usually social enterprises and charities which sell furniture in their re-use stores to raise money for their charity work, or to help people on low incomes to set up home. You can find out more about the work of the re-use organisations by visiting their websites. The items will go on to be used by someone else, preventing them from going to waste. This helps the environment, local economies, charities and gives someone else a chance to make use of your item.
* Collections are predominately free but minimal charges may apply in some areas and for some items.